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About Us

History

Grand Appliance and TV started in 1930 as a retailer of electrical supplies, light fixtures and appliances under the name Service Electric. Over the next several years, appliances would become the company's sole focus. In 1966, the company moved to a larger, more visible location on Grand Avenue in Waukegan. To signify the move and change in focus and location, second-generation owner, Fred Reckling, changed the company's name to Grand Appliance.

The store in Waukegan remained Grand's only location until 1992 when it opened a second location in Kenosha, WI. More locations would follow throughout Chicagoland and southern Wisconsin. In addition to opening more stores, Grand also expanded its product assortment by adding bedding, TV and home audio departments. Through this expansion, Grand can now truly provide solutions for every room of the home.

Although much has changed since 1930, a few things remain the same. The company is still family owned and operated. Third generation owner, Mark Reckling, leads the way with several fourth generation family members employed within the company as well. In addition, the company is focused on the same goal of providing customers with an outstanding shopping experience and unbeatable values.

We hope you'll experience the Grand difference yourself by calling us or visiting a showroom near you.

Why Shop Grand

Expert Sales Advice

Our knowledgaeable sales associates are thoroughly trained on each of the products we sell in order to help you find the right products to fit your specific needs.

Huge Brand Selection

We carefully choose our product line-up for a broad selection of top-quality brands to ensure you get durable, high-performance products regardless of your budget.

Online Security

Your personal information is safe when you shop with Grand because we use sophisticated data encryption technology to protects data submitted both online and in-store and promise to never sell or distribute your personal information to third party marketers.

Professional Delivery and Installation

Our in-house delivery teams and highly skilled installers will make sure the product you purchased is safely delivered with respect for you and your home and properly installed to manufacturer's specifications to ensure you get all the performance you expect from the products you purchased.

Quality Customer Service

When you buy from Grand, your salesperson will personally assist you throughout the sales process and is easily accessible before, during and after the sale. In addition, our dedicated customer service team is available six days a week to assist you when planning for or accepting a delivery or if you are ever in need of service.

Designer Showrooms

Our stores feature lifelike product displays to help you envision the products in your own home.

Everyday Low Prices

Don't waste your time, energy or money driving form store to store or waiting for the "big sale" in order to get a good value on the appliances and electronics you desire.We contstantly shop our competition and offer discounted package rates on multiple product purchases to ensure you get the right price the first time.

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